Motivation in the Performance of Civil Servant Government Employee Under the Territorial Defense Command

Abstract

This research aimed to: (1) examine the work motivation of government officials and government employees under the Territorial Defence Command, Bangkok; and (2) investigate demographic factors affecting their work motivation. This study employed a quantitative research design with a sample of 223 participants. The research instrument was a five-point Likert scale questionnaire with content validity (IOC) ranging from 0.67 to 1.00 and a reliability coefficient of 0.93. Data were analyzed using mean, standard deviation, Independent Samples t-test, and One-Way ANOVA, with pairwise comparisons conducted using Scheffé’s method.
The findings revealed that:
1. The overall level of work motivation was high (= 4.30, S.D. = 0.52). Among the motivational factors, achievement ranked highest, followed by advancement, job characteristics, recognition, and responsibility. For hygiene factors, organizational policy and administration ranked highest, followed by working conditions, salary, interpersonal relationships, and supervision.
2. Gender and average monthly income significantly affected work motivation at the 0.05 level, whereas age and job position did not significantly influence work motivation.