Development of Teachers Skills in Managing the Student Support System in the Digital Era a Case Study of Saharathanukool School Khon Kaen Primary Educational Service Area Office 3

Abstract

The objectives of this research were to: (1) develop teachers’ knowledge and understanding of the student support system in the digital era; (2) enhance teachers’ skills in implementing the system; and (3) examine participants’ satisfaction with the development of teachers’ skills. This study employed an action research approach based on the concepts of Stephen Kemmis and Robin McTaggart. The participants and key informants consisted of 15 individuals, including teachers, a school administrator, and an educational academic from Saharathanukool School and the Khon Kaen Primary Educational Service Area Office 3. The research instruments included interviews, tests, records, and evaluation forms. Data were analyzed using basic statistics, including mean, standard deviation, and percentage, together with content analysis.
The findings revealed that:
1. The participating teachers demonstrated improved knowledge and understanding of the student support system in the digital era, at a good level.
2. The teachers were able to implement the student support system in the digital era correctly and appropriately, with overall performance at a high level.
3. The teachers’ satisfaction with the skill development was at a high level. In addition, the findings suggest that continuous development of teachers’ digital skills should be promoted to enable effective application of digital tools in supporting students, in alignment with the context of education in the digital era.