Developing of higher education institutions toward a new normal learning organization

Abstract

This academic article aims to present the concept of developing a higher education institution into a learning organization in the new normal, which can be used to develop the management model of public higher education institutions to become a learning organization in the new normal. Due to the current situation, higher education institutions have continued to develop personnel with various forms, learning and changing the behavior of the higher education institute community in a new normal, especially working as a team in a modern platform with dexterity, speed, efficiency, and exchanging knowledge with other people. In addition, administrators of higher education institutions must have techniques for storing community-specific knowledge systematically with ease of accessibility. It is therefore a challenge for administrators of higher education institutions. At the same time, the community must be encouraged to transfer and exchange knowledge reciprocally in higher education institutions. The concept of developing a higher education into a learning organization in the new normal in terms of administration, knowledge management, and learning organization analyzed and synthesized from academic documents and previous studies is considered to be a guideline for higher education institutions improvement during disruption to sustainable development, which contributes to creativity. Transferring knowledge in higher education and wisdom arising from creative community delineate 3 key factors: 1) organization with 4 sub-components i.e. management and organizational culture, knowledge management, and shared vision and digital technology 2) individuals with 6 sub-components i.e. being well-rounded, having mental model, learning, thinking systematically, being innovator, and being digital citizen and 3) leadership with 3 sub-components i.e. transformation leadership, outward mindset, and risk manager.