Developing ICT Learning Organization Strategy in Higher Education Institutes of Thailand
คำสำคัญ:
learning organization, Public Management Quality Award, SWOT Analysis, Strategic Management, systems-linked organizational modelบทคัดย่อ
Abstract—Thailand’s National Education Act of B.E.2542 (1999) states that higher education institutes have to develop into becoming a learning organization. Information and Communication Technology (ICT), as an important department in higher education institutes, also needs to be developed into an ICT learning organization. The objective of this paper, therefore, is to study learning organization models and criteria in order to develop a suitable strategy for an ICT learning organization in higher education institutes. The study integrates the Systems-Linked Organizational Model proposed by Michael Marquardt and the criteria of Thailand’s Public Management Quality Award (PMQA) to be used as a framework for an ICT learning organization. Albert Humphrey’s SWOT analysis and Thomas L. Wheelen’s Strategic Management are proposed as an evaluation and strategic planning tool for organizations to develop and implement a suitable ICT learning organization strategy
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