Development of Management System for Computer Hardware Maintenance and Online Network Computer Center Ubon Ratchathani Rajbhat University

Abstract

The research aimed to develop the management system for the computer equipment and online network maintenance of the computer center of Ubon Ratchathani Rajabhat University and to assess the satisfaction of the system users. The target groups used in the research were 40 personnel of Ubon Ratchathani Rajabhat University. They were divided into 1 administrator, 5 lecturers, 8 computer center officials, and 26 office employees attached to the university president’s office. The research instrument was a questionnaire constructed by the researcher and divided into three parts: the system test methods, a questionnaire on the efficiency of the system for the lecturers and for the students, and the recommendations on the program. Statistics used were mean, standard deviation, and the system efficiency criteria.

The research findings were as follows.

1. Considering the capacity of the developed system, it could support different types of the tasks. All records were kept in the computer. The system could dramatically reduce the space for the documents and papers. It could also facilitate the research and other work. Besides, the system provided more speed and convenience.

            2. As for the system efficiency in online registration and classroom management system, the system efficiency as validated by the experts in the computer program   showed that data were analyzed by mean, and standard deviation was 3.79 It meant that the system was efficient at a high level and it could be applied to the management system of the computer equipment and online network maintenance.