Strategies for Human Resource Management Based on Cultural Diversity at One Hope International School under the Office of the Private Education Commission, Chiang Rai Province

Abstract

This research article aims to 1) examine the current and desired states of human resource management at One Hope International School; 2) investigate the factors affecting human resource management in a multicultural context at the school; and 3) propose strategies for effective human resource management in a multicultural setting. A mixed-methods approach was employed, using questionnaires and interviews with a group of 25 key informants as research instruments. The findings revealed that the overall current state of human resource management in a multicultural context at One Hope International School is at a high level, while the overall desired state is at the highest level. Eight key factors were found to influence human resource management in a multicultural environment: 1) organizational structure; 2) organizational culture; 3) organizational policies and strategies; 4) resources and budget; 5) personnel quality; 6) economic conditions; 7) laws and regulations; and 8) social and cultural factors. The study also identified five strategic approaches to enhance human resource management: 1) develop comprehensive personnel development plans that cover both short-term and long-term goals; 2) enhance organizational structure to be more flexible, reduce redundancy, and increase work efficiency; 3) promote leadership and motivation through leadership training, team-building activities, and a strong organizational culture; 4) establish continuous monitoring and evaluation systems that are transparent and effective in informing personnel development; and 5) develop and sustain a high quality of life for all personnel.