รูปแบบการบริหารจัดการห้องสมุดที่พึงประสงค์ของมหาวิทยาลัยราชภัฏเขตภาคเหนือ

Abstract

The purposes of this research were to study requirement for library service of the students in the northern Rajabhat Universities, and to study a desirable management model for northern Rajabhat Universities’ libraries. The Sample in this research consisted of library users of the 8 northern Rajabhat Universities’ libraries, i.e. Chiang Rai Rajabhat University, Chiang Mai Rajabhat University, Lampang Rajabhat University, Uttaradit Rajabhat University, Pibulsongkram Rajabhat University, KamphaengPhet Rajabhat University, Phetchabun Rajabhat University and Nakhon Sawan Rajabhat University, in the academic year 2017. The sample was 377 bachelor degree students selected from 20,000 students by simple random sampling. The research tools were  a questionnaire and an interview. The data were analyzed by using frequency, percentage, standard deviation and content analysis.

            The results were as follows : 1. The requirement for library service of the students in the northern Rajabhat University as a whole were found at a high level, i.e. service, personnel, information technology and environment. 2. A desirable management model for northern Rajabhat Universities’ libraries could be concluded as follows:  2.1 Service : facilities and modern technology should be provided for users. The information resources could be accessible quickly and covered all requirement. The service model should be in accordance with lifestyle and learning behavior, i.e. 24-hour service, automatic system or online system.  2.2 Personnel :personnel should specialize in their profession, have service-mind, active working, language skill. They should join training course or seminar at least one time per year for developing their skill.  2.3 Information technology : the information resources should be developed to electronic system as virtual library. The users can contact on network by themselves.  2.4 Environment : the library buildings should be designed in modern style for inviting to use, and being convenience and individual. The usable area of the information resources was provided sufficiently and appropriately.