Guidelines for personnel development and government services in the Next Normal

Abstract

The world in the future, the world is adapting to the new way, new normal, the outbreak of coronavirus disease 2019 (COVID-19) and shifting to the post-Covid era next normal. People's lifestyles have changed to less social encounters. The government needs to use this moment to make a change. both in the preparation of government personnel and services that are appropriate for the changing context by encouraging personnel to learn new knowledge regularly adjust service attitude Master the technology skills necessary to provide online services. In addition, the service model has been changed to be more flexible and lead to more online services, such as submitting a request. Requesting permission for public consultation services via Mobile Application, etc. according to the changing lifestyle of the people in the future.