Development of an application for collecting and evaluating KPI Data for Personnel at the College of Social Communication Innovation, Srinakharinwirot University

Abstract

The objectives of this research were: 1) to develop an application for collecting and evaluating KPI data for personnel at the College of Social Communication Innovation, Srinakharinwirot University, 2) to evaluate the performance efficiency of the developed KPI data collection and evaluation application, and 3) to study user satisfaction with the KPI data collection and evaluation application for personnel at the College of Social Communication Innovation, Srinakharinwirot University. This study employed a development process for the KPI assessment application based on the System Development Life Cycle (SDLC) methodology. The system was developed using Node.js for server-side processing, EJS for dynamic web page rendering, MySQL for database management, and deployed in a containerized environment using Docker.

The performance testing (Runtest) revealed that the application achieved an average accuracy of 97.5%, an average processing time of 2.5 seconds, and a system stability rate of 99.8%, all of which met the standard criteria. Furthermore, a satisfaction evaluation conducted using a questionnaire with a sample group of 35 participants indicated that users were highly satisfied with the application (mean = 4.54).