User experience for using and accessing Bai sri Su kwan ceremony knowledge
DOI:
https://doi.org/10.64798/tlabulletin.v69i1.278711Keywords:
Bai Sri Su Kwan, User experience , Information behaviorAbstract
This study aims to investigate user behavior regarding the use and access to knowledge about the Bai Sri Su Kwan ceremony in terms of usage experience and knowledge access behavior. Data were collected through in-depth interviews with 16 users, both academics and practitioners, based on Wilson's information behavior model. The interview results revealed that the primary informants had different purposes for using knowledge about the Bai Sri Su Kwan ceremony according to their roles and responsibilities, leading to variations in the sources and information resources chosen by users based on their usage characteristics and roles. However, the popular information sources included personal sources such as experts, local sages, or social media, as well as event locations like festivals where the Bai Sri Su Kwan ceremony is performed. The commonality among all users was the infrequent usage pattern, which was not regular but occurred according to the assigned tasks.
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