การพัฒนาตัวแบบการบริการสารสนเทศเพื่อส่งเสริมการเรียนรู้ตลอดชีวิต ของห้องสมุดประชาชนอำเภอ: กรณีศึกษาห้องสมุดประชาชนดีเด่น

Siringam Plangcheep; Pornchita Upatum

doi:10.64798/tlabulletin.v69i1.283959

Authors

Siringam Plangcheep Faculty of Humanities, Ramkhamhaeng University
Pornchita Upatum Faculty of Humanities, Ramkhamhaeng University

DOI:

https://doi.org/10.64798/tlabulletin.v69i1.283959

Keywords:

Public libraries, Information services, Lifelong learning

Abstract

This research aimed to 1) examine the current state of information services for promoting lifelong learning in district public libraries, 2) study the information behavior of district public library users, and 3) develop an information service model to promote lifelong learning in district public libraries. A mixed methods research approach was employed. The participants consisted of three library staff members and three hundred library users from three outstanding public libraries in 2022, namely Ubon Ratchathani Provincial Public Library, Sri Satchanalai District Public Library in Sukhothai Province, and Hua Hin District Public Library in Phetchaburi Province. Research instruments included semi-structured interviews and questionnaires. Quantitative data were analyzed using percentages, means, and standard deviations, while qualitative data were analyzed through inductive content analysis.

The research findings revealed that: 1) Information services for promoting lifelong learning in all three district public libraries primarily provided basic information services through both traditional and online service channels, with printed materials constituting the majority of information resources. 2) Information behavior of district public library users showed that most users were teenagers and students who used services twice per week, with borrowing-returning services being the most utilized. Regarding information behavior, the most sought-after information content included politics, economics, and health, primarily in printed format. Most users required guidance from others for information searching and mainly used information for education and learning purposes. 3) The information service model for promoting lifelong learning in district public libraries comprises three main components: (1) Services and networks components, including information services, service channels, and service networks, (2) Infrastructure and resources components, covering personnel, facilities, and technology and communication, and (3) Policy and management components, encompassing information service policies, service quality assessment, and users.

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