AI, a New Partner for Librarians : Views from Academics, Library Administrators, and Professional Librarians

Abstract

This article is compiled from lectures and seminars featuring academics, library administrators, and professional librarians who shared their views and experiences on implementing generative AI in libraries. They present about policy frameworks, library services, space design, and applied AI in technical and library services jobs, including related factors, constraints, and operational guidelines that affect management, service provision, and user experiences. The use of AI tools in libraries should consider different capabilities and limitations. The librarian role will change to focus on experimental learning, which is a good practice to learn more about AI and transition the librarian role towards a specialized "Machine Learning Librarian". The article recommends developing comprehensive AI strategic plans that enable libraries to progress, including human resources development. Such plans should integrate AI technologies with physical library spaces, allocate resources appropriately, analyse usage systematically, and continuously assess user satisfaction