Quality System Management Strategies for World Class Standard School Under the Primary Educational Service Area Office

Abstract

This research aims to (1) study the management conditions of quality systems in world-class standard schools under the Primary Educational Service Area Office, (2) analyze the strengths, weaknesses, opportunities, and threats (SWOT) of quality management, (3) develop strategies for managing the quality systems of schools, and (4) evaluate and certify these strategies. The research employed a mixed-methods approach, with a sample of 45 international standard primary schools. Data providers included directors, deputy directors, department heads, teachers, and school committee members, totaling 532 individuals. The tools used for the research included questionnaires with reliability values of 0.99 and 0.98, structured interviews, and strategic assessment forms. The statistical methods employed for data analysis included frequency counts, percentages, means, standard deviations, and the PNI Modified Index. The research findings indicated that both internal and external environments are crucial for effective management. The strengths lie in management processes, while the weaknesses pertain to students’ 21st-century skills and their ability to manage teaching and learning. The developed strategies consist of 4 main strategies, 13 secondary strategies, and 69 implementation methods, which were certified by experts regarding their appropriateness, feasibility, and accuracy, with high levels of evaluation results.