Development of Infographic Media to Promote Tourism in the Three Southern Border Provinces
Main Article Content
Abstract
This research aims to: (1) collect knowledge for promoting tourism, (2) develop infographic media for tourism promotion, and (3) evaluate tourist satisfaction with the infographic media in the three southern border provinces: Pattani, Yala, and Narathiwat. The study employs a mixed-methods approach divided into two phases: (1) Qualitative Research, which involves gathering information from key informants and developing it into an infographic format, and (2) Quantitative Research, which focuses on evaluating the quality and effectiveness of the infographics in promoting tourism in the three southern border provinces. The sample group consisted of 400 tourists, and the research instruments included a semi-structured interview, a quality and appropriateness evaluation form, and a satisfaction evaluation form. The results show that the tourism knowledge gathered for the three provinces included information on local food, community products, and tourist attractions. The developed infographics featured concise content, pastel colors, informal typography, prominent symbols, and bold, large letters to highlight key points. The evaluation by five experts indicated high quality and appropriateness, with a mean score of 4.85 and a standard deviation of 4.22. Tourist satisfaction with the infographics also reached a high level, with a mean score of 4.60 and a standard deviation of 0.63.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
ลิขสิทธิ์ของบทความ
ผลงานที่ได้รับการตีพิมพ์ถือเป็นลิขสิทธิ์ของมหาวิทยาลัยหอการค้าไทย ห้ามมิให้นำเนื้อหา ทัศนะ หรือข้อคิดเห็นใด ๆ ของผลงานไปทำซ้ำ ดัดแปลง หรือเผยแพร่ ไม่ว่าทั้งหมดหรือบางส่วนโดยไม่ได้รับอนุญาตเป็นลายลักษณ์อักษรจากมหาวิทยาลัยหอการค้าไทยก่อน
References
Adinegara, G. N. J. (2019). Perception of tourism satisfaction: A study at Blimbingsari tourism village in Bali. Sriwijaya International Journal of Dynamic Economics and Business, 3(2), 157-170. https://doi.org/10.29259/sijdeb.v3i2.%25p
Camkaew, C., & Saepun, W. (2024). Developing infographic media on information and learning societyin the three southern border provinces of Thailand. Journal of Information and Learning, 35(1), 1-12. https://so04.tci-thaijo.org/index.php/jil/article/view/267200 [in Thai]
Chandum, P., Insaard, S., & Ingard, S. (2019). The effect of using infographic style in printed media on learning achievement for Mathayomsuksa five students. Ramkhamhaeng University Journal: The Graduate School (Educational Technology), 3(2), 65-76. http://www.edtechjournal.ru.ac.th/journals/8_1562659878.pdf [in Thai]
Dahayee, W. A. (2013). Principles of communication arts. Faculty of Management Sciences, Yala Rajabhat University. [in Thai]
Department of Provincial Administration. (2021). A number of population from registration classified by group of age, region, and province, B.E. 2555–2564 (2012–2021). Ministry of Interior.[in Thai]
Designated Areas for Sustainable Tourism Administration (Public Organization). (2021). Elevating the image of the three southern border provinces. Ministry of Tourism and Sports. [in Thai]
Du, P., Zhang, C., & Yang, L. (2020). The impact of perceived value and group norm on environmentally friendly behavior of mangrove reserves in coastal cities: The mediating role of tourism satisfaction. Journal of Coastal Research, 111(SI), 243-247. https://doi.org/10.2112/JCR-SI111-043.1
Gamble, T. K., & Gamble, M. (1999). Communication works (6th ed.). McGraw-Hill.
Hirunpruk, N. (2015). Basic infographic. IDC Premier. [in Thai]
Janjula, A., Somjit, S., & Chantarakeeree, S., (2022). Infographic media development to create awareness and memory for upper elementary students in Yala Province. Al-Nur Journal of Graduate School of Fatoni University, 17(33), 1-13. https://so01.tci-thaijo.org/index.php/NUR_YIU/article/view/256488 [in Thai]
Jukreua, S. (2018). Creating public relations media in the form of giographic. Media Development Unit, Information Technology Division, Mahidol University. [in Thai]
Kotler, P., & Armstrong, G. (2020). Principles of marketing (18th Global). Pearson Education.
Krearfug, J., & Kaewurai, R. (2020). Perception and satisfaction of infographic learning media for astronomy and space lessons in science subject of Mathayomsuksa secondary 3 students of Cha Nok Rong School. Journal of Liberal Arts, Ubon Ratchathani University, 16(1), 115-136. https://so03.tci-thaijo.org/index.php/jla_ubu/article/view/241704/165714 [in Thai]
Kritawanich, A. (2021). Development of digital public relations media to promote the king’s philosophy tourism of the king’s philosophy learning center Chiang Saen district, Chiang Rai. Journal of Communication Arts Review, 25(2), 140-152. https://so06.tci-thaijo.org/index.php/jca/article/ view/249175/168489 [in Thai]
Lee, C. J. Y., & Kim, S. H. (2017). the importance of infographics in travel posters: a case study of the ten most traveled cities in the Republic of Korea. International Information Institute (Tokyo). Information, 20(8B), 5809-5816. https://www.proquest.com/openview/ 1cf4b3c895008daa 173563a625153a98/1?pq-origsite=gscholar&cbl=936334
Malisuwan, C., & Radenahmad, M. (2021). Communication of local food culture in the southern border of Thailand. Panyapiwat Journal, 13(2), 177-189. https://so05.tci-thaijo.org/index.php/ pimjournal/article /view/251134 [in Thai]
Office of the National Economics and Social Development Council. (2021). (Draft) The thirteenth national economic and social development plan “Transform Thailand to a progressive society and economy helps create values sustainably.” https://ird.stou.ac.th/wp-content/uploads/2022/06/ร่าง-แผนพัฒนาเศรษฐกิจและสังคมแห่งชาติ-ฉบับที่-13.pdf [in Thai]
Office of the Secretary of National Strategy Committees. (2018). National strategy (B.E. 2561-2580 (2018-2037) (abridgement)). The Prime Minister’s Office. [in Thai]
Opoku, D. O., Tetteh, H. T., & DeCardi-Nelson, A. (2021). The analysis of infographic design issues in the Internet era. Journal of Emerging Technologies and Innovative Research, 8(7). C813-C829. https://www.jetir.org/papers/JETIR2107375.pdf
Phengsuk, T. (2020) The process of developing infographic website to support and promote tourism case study: Saphan Hin stone bridge on Tha Li, Kumphawapi district Udon Thani province. Silpakorn University e-Journal, 40(4), 36-51. https://so05.tci-thaijo.org/index.php/ sujthai/article/view/237212/167607 [in Thai]
Pimpaporn, T., & Pimpaporn, W. (2022). Internet-using behavior and perception of tourism information through digital media to travel intention in the role of internet data trust. Interdisciplinary Social Sciences and Communication Journal, 5(1), 50-60. https://so02.tci-thaijo.org/ index.php /ISSC/article/view/246006 [in Thai]
Poosumas, J. (2017). Principles infographic change sophisticated information to powerful image. IDC Premier. [in Thai]
Sakulrattanakulchai, S., & Sanguansintukul, K. (2021). A study of developing gastronomy tourism in the areas of different contexts: Case study of Nakhonpathom province. Journal of Architectural/Planning Research and Studies, 18(1), 1-19. https://doi.org/10.56261/jars.v18i1.240005 [in Thai]
Siricharoen, W. V., & Siricharoen, N. (2015, May 12-15). How Infographic should be evaluated?. In ICIT 2015: The 7th International Conference on Information Technology [Symposium]. Alzaytoonah University, Amman, Jordan. DOI: 10.15849/icit.2015.0100
Siricharoen, W. V., & Siricharoen, N. (2018). Infographic utility in accelerating better health communication. Mobile Networks and Applications, 23(1), 57-67. https://doi.org/10.1007/s11036-017-0900-3
Sripaisarn, W. (2016). Make difficult things easy with infographics. Bophit Printing. [in Thai]
Strategy Development Unit of Southern Border Provinces Group. (2019). B.E. 2562-2565 (2019-2022). Yala Provincial Office. [in Thai]
Taber, K. S. (2018). The use of Cronbach’s alpha when developing and reporting research instruments in science education. Research in Science Education, 48(6), 1273-1296. https://doi.org/10.1007/s11165-016-9602-2
Tesana, J. (Trans.). (n.d.). Infographics. Studocu. https://www.studocu.com/row/document/ shinawatra-university/statistics-for-everyday-life/infographics-information/61564277 [in Thai]
Tumkosit, U. (2011). Modern local government: Lessons from developed countries. Sat Four Printing. [in Thai]