FACTORS CONTRIBUTING TO OPTIMIZE STAFF’S WORK PERFORMANCE IN THE BUREAU OF ROYAL THAI MINT

Abstract

This research had the objectives to study the factors that affect the work performance of the Bureau of Royal Thai Mint. The samples were of 99 production line employees of the Mint Office. Data were collected by using questionnaires and convenient sampling method was used for this research. The statistics used for data analysis were frequency, percentage, mean, and standard deviation. And, the statistics including independent sample t-test, One-way ANOVA and multiple regression analysis were used for hypothesis testing. From the data analysis, it was found that most of the respondents were female, aged between 31-40 years, had a bachelor's degree, earned a monthly income of 10,000 - 20,000 baht, worked for 6-15 years, and worked as government official. In addition, the staff of the Bureau of Royal Thai Mint had opinions regarding the work factors in terms of work security, wages and compensation, technology, relationships with other people, recognition and training and work performance in terms of work time, work quantity and work quality in the high level. The results of the hypothesis analysis showed that staff with different age, education level, work experience, and position had different work performance. In addition, relationship with other in the workplace and training factors can affect the staff’s work performance at the Bureau of Royal Thai Mint significantly. As a result, the organization can increase staff’s work performance by focusing on building relationships among employees in the organization and continually adding knowledge and skills to work for them.