CAUSAL EFFECT OF ORGANIZATIONAL CULTURE PERCEPTION ON EMPLOYEE ENGAGEMENT: EMPIRICAL EVIDENCE FROM THE ELECTRONICS INDUSTRY

Authors

  • Pashatai Charutawephonnukoon Faculty Of Business Administration, Rangsit University
  • Phatre Friestad Graduate School, Western University

Keywords:

Causal Effect, Organizational Culture Perception, Employee Engagement

Abstract

This research aims to study the causal impact of organizational culture on employee engagement in a manufacturing company in the electronics industry. The sample group used in this research was 300 employees randomly selected from a company located in the central region, and a questionnaire was used as a tool to collect data. Data analysis was conducted using frequency, percentage, mean, standard deviation, and hypothesis testing with a partially least squares structural equation model.

The results of the research found that the perceived organizational culture, including job-oriented culture, person-oriented culture, and team-oriented culture, had a significant positive influence on employee engagement in the electronics manufacturing company with a statistical significance level of 0.000. The three variables together predicted 71.4% of employee engagement. This discovery demonstrates that all three components of organizational culture are crucial in driving and maintaining employee commitment to the organization, particularly in an industrial production system that emphasizes successful work completion according to orders or product demand. Since these products are currently in high demand in the market, it is not enough to have a work-oriented culture to ensure employee commitment to the organization. Rather, a culture that supports individuals and teamwork is necessary for successful human resource management of the organization's essential production capacity.

References

Akbar, A., Ahmad, M. S., Chohan, M. A., & Hussain, M. (2019). Impact of organizational culture on employee engagement: Evidence from banking sector. Pakistan Journal of Commerce and Social Sciences, 13(2), 399-417.

Albrecht, S. L., Bakker, A. B., Gruman, J. A., Macey, W. H., & Saks, A. M. (2015). Employee engagement, human resource management practices and competitive advantage: An integrated approach. Journal of Organizational Effectiveness: People and Performance, 2(1), 7-35.

Ashkanasy, N. M., Wilderom, C. P. M., & Peterson, M. F. (2012). Handbook of organizational culture and climate. Sage Publications.

Bakker, A. B., & Demerouti, E. (2014). Job demands-resources theory. Wellbeing: A Complete Reference Guide, Work and Wellbeing, 1-28.

Bakker, A. B., & Leiter, M. P. (2010). Work engagement: A handbook of essential theory and research. Psychology Press.

Chatman, J. A., & Barsade, S. G. (2012). Understanding the role of culture and climate in organizations. In Handbook of psychology, Volume 12: Industrial and organizational psychology (2nd ed., pp. 564-593). John Wiley & Sons.

Chen, G., Zhao, Y., & Zhang, J. (2018). The relationship between performance orientation culture, work engagement, and job crafting: A moderation model. Social Behavior and Personality: An international journal, 46(4), 573-584.

Denison, D. R., Hooijberg, R., & Lane, N. (2019). Organizational culture and leadership. John Wiley & Sons.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.

Guillaume, Y. R., Brodbeck, F. C., & Riketta, M. (2012). Perception of organizational culture and its impact on diversity openness. Journal of Applied Social Psychology, 42(3), 538-565.

Haar, J. M., Roche, M. A., & Luthans, F. (2018). The role of positive psychological capital and employee engagement in facilitating a positive employee-organization relationship. Journal of Occupational Health Psychology, 23(1), 64-73.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th ed.). Pearson.

Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research: updated guidelines. Industrial Management & Data Systems, 116(1), 2-20.

Jaiswal, N. K., & Dhar, R. L. (2018). Role of organizational culture, employee engagement and perceived organizational support in employee retention. Management Research Review, 41(6), 662-682.

Jha, S. K., & Jha, M. K. (2019). Impact of organizational culture on employee behavior. Journal of Business and Finance Management Research, 1(1), 1-12.

Kamminga, P., & Roodt, G. (2017). Engaged employees: Staying or leaving? The link between job resources, affective commitment, and voluntary turnover. South African Journal of Human Resource Management, 15, a834.

Khampha, S., & Boonjing, V. (2019). Organizational culture and employee engagement in the electronics manufacturing industry in Thailand. Kasetsart Journal of Social Sciences, 40(1), 55-60.

Lee, Y., You, Y., Kim, M., & Lee, S. (2019). Effects of leadership, organizational culture, and task complexity on employee engagement. Sustainability, 11(23), 6733.

Lin, H.-J., & Huang, T.-C. (2020). The impact of organizational culture on work orientation: A study of employees in Taiwan. Journal of Management & Organization, 26(4), 532-548.

Mahrous, A. A., & Darwish, T. K. (2018). Impact of organizational culture on employee engagement: An empirical study. Journal of Management Development, 37(1), 6-17.

Mauno, S., Ruokolainen, M., & Kinnunen, U. (2017). Does high employee well-being relate to high customer satisfaction? A study of retail personnel. Journal of Occupational Health Psychology, 22(1), 15-25.

Meyer, J. P., & Allen, N. J. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18.

Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617-635.

Saks, A. M. (2015). Antecedents and consequences of employee engagement revisited. Journal of Organizational Effectiveness: People and Performance, 2(1), 1-19.

Saks, A. M., & Gruman, J. A. (2014). What do we really know about employee engagement? Human Resource Development Quarterly, 25(2), 155-182.

Sarwar, A., Abbas, M., Tariq, H., & Sajjad, S. (2018). Organizational culture and employee engagement: A review paper. Journal of Business and Tourism Research, 13(1), 32-39.

Schein, E. H. (2017). Organizational culture and leadership (5th ed.). San Francisco, CA: Jossey-Bass.

Shantz, A. D., Alfes, K., Truss, C., & Soane, E. C. (2013). The role of employee engagement in the relationship between job design and task performance, citizenship and deviant behaviours. International Journal of Human Resource Management, 24(13), 2608-2627.

Shuck, B., & Reio Jr, T. G. (2014). Employee engagement and well-being: A moderation model and implications for practice. Journal of Leadership & Organizational Studies, 21(1), 43-58.

Siriviriyakul, P., & Chuttipattana, N. (2018). Employee engagement and organizational citizenship behavior: The mediating role of affective commitment in a Thai private hospital. Journal of Health Research, 32(1), 52-61.

Wang, J., Wu, J., & Chen, X. (2019). Organizational culture and team-oriented behavior: The mediating role of organizational identification. Frontiers in Psychology, 10, 1537.

Xu, X., Liu, Z., & Wang, X. (2020). Organizational culture perception and individual orientation: A mediated moderation model. Frontiers in Psychology, 11, 1344.

Yıldız, S., & Deniz, A. (2015). The effect of organizational culture on organizational commitment: The mediating role of value systems. Procedia-Social and Behavioral Sciences, 195, 1970-1976.

Yoon, J., & Thye, S. R. (2019). Organizational culture and employee engagement: A multilevel analysis. Social Science Research, 77, 69-81.

Downloads

Published

2023-04-29

How to Cite

Charutawephonnukoon, P., & Friestad, P. (2023). CAUSAL EFFECT OF ORGANIZATIONAL CULTURE PERCEPTION ON EMPLOYEE ENGAGEMENT: EMPIRICAL EVIDENCE FROM THE ELECTRONICS INDUSTRY. Humanities and Social Science Research Promotion Network Journal, 6(1), 30–45. retrieved from https://so06.tci-thaijo.org/index.php/hsrnj/article/view/263621

Issue

Section

Research Articles