Corporate Social Responsibility for Competitive Advantage: Concept and Application

Main Article Content

Sanit Noonin

Abstract

Due to highly intense competitiveness at present, consumer behavior is changing, including higher awareness of social and environmental problems of stakeholders, so organizations must search for new strategies to build competitive advantage. Social responsibility is another strategy that has been used to create competitive advantage for organizations. Because the implementation of social responsibility contributes to better relationship between organizations and various stakeholders, which also has positive impact on factors, such as customer satisfaction, employee engagement, good relationship with community and operational cost savings in the long term. It also supports sustainable development.

Article Details

How to Cite
Noonin, S. (2019). Corporate Social Responsibility for Competitive Advantage: Concept and Application. University of the Thai Chamber of Commerce Journal Humanities and Social Sciences, 36(4), 165–176. Retrieved from https://so06.tci-thaijo.org/index.php/utccjournalhs/article/view/188653
Section
Academic Article

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