Role- play: an Effective Strategy for Teaching Speaking of English Major Students Studying English for Hotel 2 in Thailand
Abstract
This qualitative classroom-based study investigates the effectiveness of role-playing activities in enhancing English speaking skills among fourth-year English major students enrolled in the "English for Hotel and Tourism in Thailand" course at a private university in Bangkok. The study focuses on three core areas: pronunciation, speaking confidence, and the use of appropriate vocabulary in context. So that, the selection of the participants was conducted through the purposive sampling technique. To collect data, several tools were utilized: (1) oral assessments conducted before, during, and after the role-play sessions; (2) self-assessment sheets; (3) observations; (4) program evaluation questionnaires; (5) video reviews of role-play sessions; and (6) interview questions. These methods sought to examine whether students improved their pronunciation, confidence, and vocabulary use in context after participating in role-playing activities across three lessons. The findings indicate all participants showed measurable progress in their pronunciation with notable enhancement in stress, intonation, rhythm, and clarity of speech. In addition, they gained greater confidence in speaking English, particularly when engaging with foreign speakers by becoming more comfortable using the language in a professional context. Furthermore, the study demonstrated that there are significant improvements in participants’ ability to use vocabulary appropriately across different situations. The researcher recommended exploring several key areas to enhance the effectiveness of role-play as a pedagogical tool in English language learning.
References
Akter, D. (2017). Role play in the English language classroom at the tertiary level in Bangladesh. EA Journals. https://www.eajournals.org/journals/international-journal-of-english-language-teaching-ijelt/vol-5-issue-9-december-2017/role-play-english-language-classroom-tertiary-level-bangladesh/
Allen, M. (2021). Why pronunciation is important in English speaking. TES. https://www.tes.com/magazine/teaching-learning/secondary/why-pronunciation-important-english-speaking
Arora, N. (2014). Hotel front office: Operations and management (2nd ed.). Tata McGraw-Hill.
Burt, M., & Saccomano, M. (1996). Evaluating workplace ESL instructional programs. National Center for ESL Literacy Education.
Clover, I. (2014, July 4). Role-play: An approach to teaching and learning. SHU TEL. https://blogs.shu.ac.uk/shutel/2014/07/04/role-play-an-approach-to-teaching-and-learning/
Dippold, D., & Heron, M. (2020, July 6). Why speaking skills are important in higher education. British Council. https://www.britishcouncil.org/voices-magazine/why-speaking-skills-are-important-higher-education
Duong, T. M. (2014). An investigation into effects of role-play in an EFL speaking course. ResearchGate. https://www.researchgate.net/publication/317958447_An_Investigation_into_Effects_of_Role-play_in_an_EFL_Speaking_Course
Encalada, M. A. R., & Villafuerte, J. S. (2018). The influence of implementing role-play as an educational technique on EFL speaking development. Retrieved from https://www.bing.com/search?q=the+influence+of+implementing+role-play+as+an+educational+technique+on+efl+speaking+development
Ericksen, J. (2020). 21st century skills in higher education.
Gay, L. R. (1992). Educational research: Competencies for analysis and application (4th ed.). Macmillan.
Gillham, B. (2000). Case study research methods. Continuum.
Guba, E. G., & Lincoln, Y. S. (1981). Effective evaluation: Improving the usefulness of evaluation results through responsive and naturalistic approaches. Jossey-Bass.
Jones, R. H. (1997). Beyond “listen and repeat”: Pronunciation teaching materials and theories of second language acquisition. System, 25(1), 103–112. https://doi.org/10.1016/S0346-251X(96)00064-4
Kaewpet, C. (2009). A framework for investigating learner needs: Needs analysis extended to curriculum development. Electronic Journal of Foreign Language Teaching, 6(2), 209–220.
Khamkhien, A. (2010). Thai learners’ English pronunciation competence: Lesson learned from word stress assignment. Journal of Language Teaching and Research, 1(6), 757–764. https://doi.org/10.4304/jltr.1.6.757-764
Khamprated, N. (2012). The problems with the English listening and speaking of students studying at a private vocational school in Bangkok, Thailand (Master’s thesis).
Kodochigova, T. (2001). Developing speaking skills in ESL classroom. The Internet TESL Journal, 7(7). http://iteslj.org/Techniques/Kodotchigova-RolePlay.html
Levis, J. M. (2005). Changing contexts and shifting paradigms in pronunciation teaching. TESOL Quarterly, 39(3), 369–377. https://doi.org/10.2307/3588485
Livingstone, C. (1983). Role play in language learning. Longman.
Marshall, C., & Rossman, G. B. (1999). Designing qualitative research (3rd ed.). Sage.
McKeown, M. G. (2019). The vocabulary book: Learning and instruction. Teachers College Press.
Merriam, S. B. (1988). Case study research in education: A qualitative approach. Jossey-Bass.
Morley, J. (Ed.). (1987). Current perspectives on pronunciation: Practices anchored in theory. TESOL.
Munro, M. J., & Derwing, T. M. (2011). The foundations of accent and intelligibility in pronunciation research. Language Teaching, 44(3), 316–327.
Nunan, D. (1989). Designing tasks for the communicative classroom. Cambridge University Press.
Nunn, R. (2000). Designing rating scales for small group interaction. ELT Journal, 54(2), 169–178.
Patton, M. Q. (1990). Qualitative evaluation and research methods (2nd ed.). Sage.
Ramayana, A. (2020). Using role play to improve students’ speaking ability. Journal of English Language Studies, 5(1), 1–10.
Shaikh, S. (2017). Use of role play and simulation in teaching. International Journal of Scientific and Research Publications, 7(3), 287–289.
Sonata, A., & Levis, J. M. (2017). The renewal of attention to pronunciation in L2 teaching. In M. Reed & J. M. Levis (Eds.), Pronunciation: Second language learning and teaching conference proceedings (pp. 1–13).
Swift, J. (2018). Role-play in ELT: A strategy for overcoming anxiety and boosting confidence. TESOL Arabia.
Wert, J. E., Neidt, C. O., & Ahmann, J. S. (1954). Statistical methods in educational and psychological research. Wiley.
Wiriyachitra, A. (2001). A Thai university English curriculum. Thai TESOL Bulletin, 14(1), 4–9.
Wulandari, R. (2021). The use of role play technique to improve students’ speaking skills. Journal of English Education and Teaching, 5(2), 240–248.
Xinqin, L. (2006, as cited in Khamprated, 2012). The study of Chinese learners’ oral anxiety and its implications.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Journal of Buddhist Education and Research (JBER)

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.


