EMPLOYEES’ SATISFACTION TOWARDS WELFARE BENEFITS AND TURNOVER INTENTION INTERNET FINANCIAL COMPANIES: A CASE STUDY OF COMPANY P

Abstract

    With the popularity of the Internet and the continuous growth of the financial market, Internet financial enterprises have become essential for the social economy. Inclusive finance, as an important part of Internet finance, has also received great attention from the Chinese government. In today's society, to achieve sustainable development, building a virtuous talent ladder has become the common tool of all companies, so a talent has also become a key to competition among Internet finance companies. As a technology-driven financial institution holding a consumer finance license, Company P is also inevitably facing the problem of talent turnover, with job-hopping and career changes from time to time. In recent years, the turnover rate of Company P has been constantly rising. Facing such a severe environment, how to effectively recruit and retain talents has been an important issue that cannot be ignored.
This paper aimed to explore and analyze satisfaction towards welfare benefits and turnover intention of employees in Company P with an emphasis on four dimensions of welfare benefits including salary level, salary raise, benefits, salary structure and management). Data were collected using a questionnaire. The research found that salary level, benefits, and salary structure and management had a significant negative impact on the turnover intention of the employees.