Public Demand for Public Services Provided by the Na Krasang Subdistrict Administrative Organization, Det Udom District, Ubon Ratchathani Province Based on the Four Principles of Raja-Saṅgahavatthu

Abstract

This research aimed to 1) study the level of public demand for public services provided by the Nakrasang Subdistrict Administrative Organization, Det Udom District, Ubon Ratchathani Province, in accordance with the principles of the Four Bases of Social Harmony (Rajasangahavatthu); 2) compare the public's demand for public services provided by the Nakrasang Subdistrict Administrative Organization based on gender, age, education level, occupation, and average monthly income; and 3) gather suggestions for improvement. Data were collected from a sample group of 389 residents in Nakrasang Subdistrict, Det Udom District, Ubon Ratchathani Province, using a questionnaire. Statistical methods employed included frequency, percentage, mean, standard deviation, and one-way ANOVA with a significance level of 0.05. The research findings were as follows: 1. The overall public demand for public services provided by the Nakrasang Subdistrict Administrative Organization, based on the principles of the Four Bases of Social Harmony, was at a high level. 2. A comparison of public demand for public services revealed statistically significant differences at the 0.05 level in terms of age, education level, occupation, and average monthly income. 3.Suggestions included organizing at least two consultation meetings to discuss and exchange ideas, ensuring that officials do not discriminate against service users, and creating more accessible channels for public feedback, though this was the least frequently mentioned suggestion.