Development of a Performance Reporting System for Binla Education
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Abstract
This research used the PDCA process to develop a performance reporting system for Binla Education. The objectives were to: 1) design and develop the performance reporting system for Binla Education, 2) evaluate the effectiveness of the system, and 3) assess user satisfaction. The sample was purposively selected and consisted of medical and health science school administrators and educationists/staff. They were the users who tested the effectiveness of the system and evaluated its performance and user satisfaction. The results showed that 52 respondents reported more than one purpose for using Binla Education media data, including 86.54% for individual, departmental, or course performance reporting; 18.87% for supporting academic position applications; 22.64% for Teaching Professional Standard Framework (PSU-TPSF); and 15.09% for other purposes. Among the respondents, 41.51% had prior experience using Power BI, while 57.69% had no prior experience. After using the system, user satisfaction with the efficiency and overall experience of the system was rated at a high level (x̄=4.50, S.D.=0.58). The results indicate that the Binla Education’s performance reporting system is user-friendly, efficient, and able to meet data needs quickly and sufficiently. The information provided is accurate and reliable, facilitating insights into trends in media production from the past to the present.
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