The Effect of E-Service Learning on Civic Engagement among Undergraduate Students
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Abstract
This research aimed to compare undergraduate students’ civic engagement before and after participating in e-service learning, and to examine their perceptions of the quality of this instructional approach. The research employed a quasi-experimental design with one group pretest-posttest. The research sample was 30 third-year undergraduate students majoring in Social Studies in the Faculty of Education at Suan Sunandha Rajabhat University during the 2024 academic year, selected through cluster sampling. The research instruments included 1) a civic engagement assessment in the form of a four-option situational judgment test (reliability coefficient=0.95); 2) a perception questionnaire employing a six-point Likert scale (reliability coefficient=0.94); and 3) an instructional plan based on e-service learning hybrid type II for the Global Education course, consisting of four units over a 16-week period. Descriptive statistics, including frequency, percentage, mean, and standard deviation, as well as inferential statistics using a paired-sample t-test, were employed to analyze the data. The findings revealed that 1) students showed a significantly higher level of civic engagement after participating in the e-service learning program, with statistical significance at the .01 level, and 2) students reported that the overall quality of the e-service learning experience was high (x̄=5.08, S.D.=0.38).
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