Guidelines for Administration of Student Care and Support System in the Digital Era, KOR MUE HLEG school group under the jurisdiction of TAK primary educational service area office 2

Abstract

This research aimed to accomplish two primary objectives: 1) to examine the current conditions and challenges in the administration of the student care and support system in the digital era among the Khormuelek school group under the Tak Primary Educational Service Area Office 2, and 2) to propose development guidelines for enhancing the administration of this system. The study involved a total of 226 participants in the 2024 academic year, comprising educational experts, school administrators, government teachers, and educational personnel. Data collection tools included questionnaires and interview protocols. The data were analyzed using descriptive statistics—percentage, frequency, mean, and standard deviation—as well as content analysis. The findings revealed that the overall and specific aspects of the administration of the student care and support system were rated at a high level. The most critical issues identified were in the areas of student screening and student referral, followed by challenges related to student promotion, individualized student understanding, and prevention and problem-solving. Based on these findings, development guidelines were proposed. These included encouraging schools to hold orientation sessions for parents, enabling teacher collaboration in setting screening criteria, promoting joint problem analysis between administrators and teachers, supporting cooperation between educators and parents in preventive measures, and establishing databases and communication channels with relevant external agencies for timely referrals. The feasibility and usefulness of the proposed guidelines were rated at a high level in both overall and specific aspects.