Research on the Influencing Factors of Community Elderly Care Service Quality: An Individual Difference Perspective

Xiaorui Zhou

Authors

Xiaorui Zhou International College of Dhurakij Pundit University, Bangkok, Thailand.

Keywords:

Community elderly care services, Service quality, Individual differences, Influencing factors

Abstract

With the continuous increase of the aging population in China, community elderly care services have become the preferred choice for the majority of the elderly. The quality of community elderly care services directly affects the quality of life of the elderly. This study, through the investigation and data analysis of community elderly care services in third- and fourth-tier cities in China, from the perspective of individual differences of the elderly (age, gender, marital status, economic source, living conditions, self-care ability, whether suffering from major diseases or chronic diseases, and economic income), analyzes the main factors affecting the quality of community elderly care services, providing beneficial inspirations for improving the quality of community elderly care services.

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